AI Call Handling for Estate Agents
Serena AI
Your expert property assistant - trained to take/make calls, book viewings, and log maintenance issues, 24/7.
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Why Choose Serena
Not just a call centre agent
Serena Takes Actions
Instead of just taking messages, Serena books viewings, logs leads, and updates your CRM in real time, keeping your sales process moving without the back-and-forth.
Smart Follow-ups and Outbound calls
Serena doesn’t just wait for calls, she analyses your CRM, identifies the right leads, and follows up with outbound calls, texts, or emails to keep deals warm and sales moving.
Captures What Agents Often Miss
Serena picks up on more than just names and numbers, she tracks sentiment, urgency, and intent so you can prioritise appropriately and never miss a real opportunity or query.
Integrates With Existing Workflows
No need to change your systems. Serena integrates with your CRM, calendar, and other tools. We handle setup and automation, so it just works from day one.
